Welcome to Pattan Foods!
These Terms and Conditions outline the rules and regulations for the use of the Pattan Foods website and App.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Pattan Foods if you do not agree to take all of the terms and conditions stated on this page.
1. Products & Services
Pattan Foods offers food and grocery products for sale through our website and App. We make every effort to display accurate product descriptions, prices, and images. However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free.
2. Order Acceptance & Cancellation
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to cancel or refuse any order for any reason, including stock unavailability or payment issues.
- Once an order is placed, it cannot be modified or cancelled after a certain processing period.
3. Pricing & Payment
- All prices listed on our website are inclusive of applicable taxes unless stated otherwise.
- We accept various payment methods such as UPI, debit/credit cards, and net banking.
- Payment must be completed before your order is dispatched.
4. Shipping & Delivery
- We deliver only to specific locations as listed during the checkout process.
- Delivery timeframes are estimates and may vary due to unforeseen circumstances.
- Customers are responsible for providing accurate delivery information. Pattan Foods will not be liable for any delays or failed deliveries due to incorrect addresses.
5. Returns & Refunds
- Due to the perishable nature of food items, returns are only accepted if the product delivered is damaged, expired, or incorrect.
- Claims must be raised within 24 hours of delivery along with photographic evidence.
- Refunds, if applicable, will be processed to the original method of payment within 7–10 working days.
6. User Responsibilities
- You agree not to misuse the website or engage in activities that may harm our platform or users.
- You are responsible for maintaining the confidentiality of your account credentials.
7. Intellectual Property
All content on this website, including logos, images, text, and graphics, is the property of Pattan Foods and is protected under applicable copyright and trademark laws.
8. Limitation of Liability
Pattan Foods will not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our products or website.
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Your continued use of the website constitutes your acceptance of those changes.
10. Contact Information
If you have any questions about these Terms, please contact us at: support@pattanfoods.shop